Case Management

We help guide you through receiving services for your HIV diagnosis.

Get Healthy

Our Case Managers work every day to help get you the medications and health assistance you need to live a full life.

Get Insured

Many of our clients end up paying little to nothing for their health services through Health Insurance Assistance and other cost-saving programs.

Be Supported

Our case managers are ready to provide you with support, research, and navigation to help get you what you need.

What to Expect?

You can expect your initial eligibility visit to take about an hour.
The purpose of your initial visit is to:

perform a comprehensive assessment of your current situation
determine which of our services can help you
determine your eligibility for those services
determine any outside services that could benefit you, and initiate any referral process those services require

The CDC provides general learning on HIV.

Download your initial intake paperwork

Initial visit

minutes

“I have found that among its other benefits, giving liberates the soul of the giver.

- Maya Angelou. Author, Poet, Activist

Total Clients

Paid Health Insurance Assistance

Provided Medical Transportation

*All numbers for FY 2023

Our Skills & Expertise

Case managers work closely with their clients, medical providers as well as partners and loved ones (when appropriate) to develop and implement a plan of care, to coordinate medical resources, communicate health care needs, and monitor each client’s progress. In addition to meeting the health needs of the clients, Medical Case Managers are the clients strongest advocate when working “the system” to identify additional resources and support needed to meet the human services needs.

Case Management helps people living with HIV navigate their care and the support systems available in the West Central Texas Area. They are trained to respond to the needs of people impacted by HIV/AIDS and help plan for long-term needs. Case Managers help guide you to accessing important services, support, education, and staying involved in your healthcare.

TOTAL CLIENTS

COUNTIES SERVED

HIA CLIENTS

FOOD ASSISTANCE

*numbers represented are estimates for fy 2023

Documents Checklist

Please bring as many of the following documents as possible. If you do not have all the required documentation, our Care Coordinators will assist you in completing the list.

Identification

(ex: Texas ID, LUPE ID, Matricula Consular, Tarjeta de elector, or TDCJ ID)

Proof of Residence

Utility Bills, Lease Agreement, Mortgage Statement, etc.

Proof of Income

3 months worth of Pay stubs, last year’s W2 forms if employed, if unemployed, a supporters statement can be provided to you, Social Security Income Award Letter

Proof of HIV status

Your labs or medical records and a list of any current medications.

Insurance, Medicaid, Medicare, etc.

Copy of Medicaid, food stamp, ADAP or other private insurance card, if you have them. (Insurance is not required to apply for services)

We LOVE Questions.

Schedule a free consultation to find out more!

Call to Schedule a Consultation